What TransUnion Collects
TransUnion is one of the three major US credit bureaus, but the TransUnion marketing lists opt-out specifically targets TransUnion's consumer marketing data products — not your credit report. TransUnion's marketing division collects and sells consumer data including your name, address, phone, email, derived credit attributes, demographic data, and marketing response behavior. This data is used by marketers for direct mail, telemarketing, and prescreened credit offers. This opt-out does NOT affect your credit report, credit score, or credit file — those are governed by the FCRA, not privacy law.
How to Remove Yourself
Step 1: Go to the TransUnion Consumer Privacy Hub
Navigate to https://www.transunion.com/consumer-privacy — TransUnion's central consumer privacy page.
Step 2: Submit a CCPA Opt-Out
Go to https://service.transunion.com/dss/ccpa_optout.page — the direct CCPA opt-out form. You have several options:
Option A — Create a TransUnion Service Center Account Create an account at service.transunion.com for full online processing with email confirmation. This allows you to track your request status.
Option B — One-Time Form Submission Submit a one-time form at service.transunion.com/dss/ccpa_optout.page without creating an account. This is faster but provides limited status tracking.
Option C — Guest Submission Use the guest form at service.transunion.com/dss/orderStep1_form.page?isGuest=true — TransUnion will respond by mail.
Step 3: Provide Your Information
Fill out the form with your name, email, phone, and address for identity verification.
Step 4: Opt Out of Prescreened Credit Offers
For prescreened credit/insurance offers, also visit optoutprescreen.com or call 1-888-567-8688 for a 5-year or permanent opt-out.
Alternative: Call TransUnion
Call 866-310-8783 (Mon–Fri 8am–9pm ET, Sat–Sun 8am–5pm ET).
Important Notes
- This opt-out does NOT affect your credit report — credit report data is governed by FCRA, not privacy law.
- TransUnion requires identity verification before processing requests.
- Data does NOT repopulate once properly removed from TransUnion marketing lists.
- Prescreened offer opt-out (optoutprescreen.com) is separate and specifically stops credit/insurance pre-approval mailings.
- Create a Service Center account for the most reliable tracking of your request status.
- Phone support is available extended hours including weekends.
Contact / Email Template
Subject: Marketing Data Opt-Out Request — [Your Full Name]
Dear TransUnion Privacy Team,
I am writing to request that TransUnion opt me out of the sale and sharing of my personal information for marketing purposes. Please remove my data from TransUnion marketing products.
Full Name: [Your Full Name] Email: [Your Email Address] Phone: [Your Phone Number] Address: [Your Address]
I have submitted my request via your online form at service.transunion.com. Please confirm when my opt-out has been processed.
Thank you, [Your Name]
Phone: 866-310-8783 Prescreened Offers: optoutprescreen.com or 1-888-567-8688