What Experian Collects
Experian is one of the three major US credit bureaus, but the Experian marketing lists opt-out specifically addresses Experian's consumer marketing data products — not your credit report. Experian's marketing division collects and sells consumer data including your name, address, email, phone number, demographic attributes, financial behaviors, purchase intent signals, and marketing campaign response data. This data fuels direct mail, telemarketing, and digital advertising campaigns by Experian's client brands. This opt-out does NOT affect your credit report, credit score, or any credit-related data Experian holds — those are governed by the FCRA.
How to Remove Yourself
Step 1: Go to Experian's Opt-Out Page
Navigate to https://www.experian.com/privacy/opting_out — Experian's main consumer opt-out hub.
Step 2: Choose Your Opt-Out Type
Experian offers multiple opt-out mechanisms depending on what you want to stop:
- Direct Mail: Email optout@experian.com with your name and postal address, or send by postal mail, or call 1-833-210-4615
- Email Marketing: Visit experian.com/privacy/opting_out_email for email marketing specifically
- Telemarketing: Call 1-866-578-5409
- Prescreened Credit/Insurance Offers: Visit optoutprescreen.com or call 1-888-567-8688 (5-year or permanent)
- Targeted Advertising: Visit consumerprivacy.experian.com for targeted/digital advertising opt-out
- General Marketing Data: Use the form at experian.com/privacy/opting_out
Step 3: Provide Your Information
Depending on the method chosen, provide your full name and postal address. No email verification is required for postal/phone opt-outs.
Step 4: Confirm and Record Your Opt-Out
Experian will process your request. Keep a copy of your submission (screenshot or email confirmation) as proof.
Important Notes
- This opt-out does NOT affect your credit report — credit report data cannot be removed via privacy opt-outs.
- Experian repopulates data — because Experian continuously collects new consumer data from marketing partners, your information may reappear over time. Annual re-submission is recommended.
- Prescreened offer opt-out (optoutprescreen.com) is separate and specifically targets credit/insurance pre-approval mailings.
- The direct marketing services opt-out at experianmarketingservices.digital/OptOut is UK-focused (.co.uk domain) — US consumers should use email/postal/phone.
- California and other state residents may have additional rights via the CCPA-style privacy portal at consumerprivacy.experian.com.
Contact / Email Template
Subject: Marketing Data Opt-Out Request — [Your Full Name]
Dear Experian Privacy Team,
I am writing to request that Experian opt me out of the sale and sharing of my personal information for direct marketing, telemarketing, and email marketing purposes. Please remove my information from Experian marketing data products.
Full Name: [Your Full Name] Address: [Your Postal Address] Email: [Your Email Address] Phone: [Your Phone Number]
Please confirm when my opt-out has been processed and my data has been removed from Experian marketing lists.
Thank you, [Your Name]
Email: optout@experian.com Phone (Direct Mail opt-out): 1-833-210-4615 Phone (Telemarketing): 1-866-578-5409 Prescreened Offers: optoutprescreen.com or 1-888-567-8688